Returned to Level 1

One of my students came back to level 1 though she was already on level 8.

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Could you ask her to log in her account here and see if it works?

Best Regards,
Aidan Bernales
Community Moderator at Typesy

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Hello, @robertobeattie!

It has been a while since you posted - were you able to sort this issue out? I certainly hope so, for your student’s sake!

As a teacher, I would love to know of any fix-its you might have picked up through this experience. Always helpful to know how to solve a problem before I encounter it if possible!

Alex (The Reimagined Classroom Teacher)

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