Microsoft Store App

[Karen_P]

My account through the Microsoft Store opens to an Admin page and has my account as a School.
Should I ditch the app and just use via the website?

[Arianna]

Hi Karen,

Thanks for waiting!

The admin page that you are saying, did it show your subscription details?

Best Regards,
Arianna

[Karen_P]

Well, there’s bigger problem. I cannot even log in now. I need to update the payment method, and I am not using the MS app.