# No place to put activation code

**URL:** <https://community.typesy.com/t/no-place-to-put-activation-code/4702>\
**Category:** Uncategorized\
**Created:** [August 21, 2020, 4:09pm UTC](https://community.typesy.com/t/no-place-to-put-activation-code/4702 "2020-08-21T16:09:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Caroline](https://avatars.discourse-cdn.com/v4/letter/c/ba8739/32.png) [@Caroline](https://community.typesy.com/u/Caroline)\
**Post date:** [August 21, 2020, 4:09pm UTC](https://community.typesy.com/t/no-place-to-put-activation-code/4702/1 "2020-08-21T16:09:17Z")

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Hi, I created an account just to test things out, and then after that purchased the homeschool program. Now, when I log in, there is no place to put my activation code in, because I’m not creating a new account, I already have one. So, it logs me in but I don’t have an admin area, can’t add new users, etc. How can I activate my account now?

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**Author:** ![Alex](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.typesy.com/alex/32/194_2.png) [@Alex](https://community.typesy.com/u/Alex)\
**Post date:** [August 21, 2020, 8:38pm UTC](https://community.typesy.com/t/no-place-to-put-activation-code/4702/2 "2020-08-21T20:38:21Z")

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Hello, @Caroline!

Have you tried logging in on multiple devices? I was prompted to enter an activation code every time I logged in until I had one to enter, so I’m not sure why you’re not seeing the same. Maybe switching devices would do the trick?

Otherwise, Typesy offers a few ways to get specific help fast. You can see your options for help here: [typesy.com/contact-us](https://www.typesy.com/contact-us/)

Good luck!  
Alex (The Reimagined Classroom Teacher)