# Issues with program

**URL:** <https://community.typesy.com/t/issues-with-program/6207>\
**Category:** Feature Requests\
**Created:** [October 1, 2021, 4:50pm UTC](https://community.typesy.com/t/issues-with-program/6207 "2021-10-01T16:50:55Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![sdonald](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@sdonald](https://community.typesy.com/u/sdonald)\
**Post date:** [October 1, 2021, 4:50pm UTC](https://community.typesy.com/t/issues-with-program/6207/1 "2021-10-01T16:50:55Z")

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I am on the 3rd course and instead of the screen telling me to the space button it shows the letter m

 ![image](https://canada1.discourse-cdn.com/flex027/uploads/typesy/original/2X/9/93c31cb29db4f407b140601bd3eab3bbfddb9412.png)

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**Author:** ![abyler](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.typesy.com/abyler/32/1532_2.png) [@abyler](https://community.typesy.com/u/abyler)\
**Post date:** [October 1, 2021, 5:11pm UTC](https://community.typesy.com/t/issues-with-program/6207/2 "2021-10-01T17:11:13Z")

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I’d try messaging @Arianna, a leader here at typesy community.

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**Author:** ![sdonald](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@sdonald](https://community.typesy.com/u/sdonald)\
**Post date:** [October 1, 2021, 5:14pm UTC](https://community.typesy.com/t/issues-with-program/6207/3 "2021-10-01T17:14:38Z")

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I logged in under a different computer and it worked, but this computer still does that for all the program courses…

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**Author:** ![abyler](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.typesy.com/abyler/32/1532_2.png) [@abyler](https://community.typesy.com/u/abyler)\
**Post date:** [October 1, 2021, 5:15pm UTC](https://community.typesy.com/t/issues-with-program/6207/4 "2021-10-01T17:15:30Z")

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Did you try restarting your computer? Sometimes that works.

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**Author:** ![sdonald](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@sdonald](https://community.typesy.com/u/sdonald)\
**Post date:** [October 1, 2021, 5:47pm UTC](https://community.typesy.com/t/issues-with-program/6207/5 "2021-10-01T17:47:24Z")

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Yes I did and logged out of typsey and back in and doesnt work

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**Author:** ![abyler](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.typesy.com/abyler/32/1532_2.png) [@abyler](https://community.typesy.com/u/abyler)\
**Post date:** [October 1, 2021, 5:50pm UTC](https://community.typesy.com/t/issues-with-program/6207/6 "2021-10-01T17:50:11Z")

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I meant completely shutting down the computer, turning it off.

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**Author:** ![abyler](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.typesy.com/abyler/32/1532_2.png) [@abyler](https://community.typesy.com/u/abyler)\
**Post date:** [October 1, 2021, 5:52pm UTC](https://community.typesy.com/t/issues-with-program/6207/7 "2021-10-01T17:52:42Z")

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Never mind! I misread your reply. If that didn’t work, I don’t know what to tell you other than to try to get hold of the leaders here at Typesy Community. Good luck!

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**Author:** ![Arianna](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.typesy.com/arianna/32/1945_2.png) [@Arianna](https://community.typesy.com/u/Arianna)\
**Post date:** [November 1, 2021, 11:05pm UTC](https://community.typesy.com/t/issues-with-program/6207/8 "2021-11-01T23:05:53Z")

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Hi Everyone,

Apologies for the late response!

For urgent concerns or issues, it would be best to directly email us at [helpdesk@ereflect.com](mailto:helpdesk@ereflect.com) so that we can verify your purchase email address. We don’t have access to your emails here in the community page for security concerns.

Best Regards,  
Arianna
