# Creating a new profile

**URL:** <https://community.typesy.com/t/creating-a-new-profile/3951>\
**Category:** How To Use Typesy\
**Created:** [May 2, 2020, 12:35am UTC](https://community.typesy.com/t/creating-a-new-profile/3951 "2020-05-02T00:35:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ANA\_CAROLINA\_CHIROL](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@ANA\_CAROLINA\_CHIROL](https://community.typesy.com/u/ANA_CAROLINA_CHIROL)\
**Post date:** [May 2, 2020, 12:35am UTC](https://community.typesy.com/t/creating-a-new-profile/3951/1 "2020-05-02T00:35:49Z")

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Hi. I’ve purchased Typesy a while ago and created only one profile. Now I’d like to create a new profile for my son and it says that the activation code is no longer available. Can anyone help me?

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**Author:** ![LSolon](https://avatars.discourse-cdn.com/v4/letter/l/a88e57/32.png) [@LSolon](https://community.typesy.com/u/LSolon)\
**Post date:** [May 3, 2020, 5:16pm UTC](https://community.typesy.com/t/creating-a-new-profile/3951/2 "2020-05-03T17:16:04Z")

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Hi Ana,

May I know your email address so that I can look it up in to our database

Thanks,  
Laurence

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**Author:** ![ANA\_CAROLINA\_CHIROL](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@ANA\_CAROLINA\_CHIROL](https://community.typesy.com/u/ANA_CAROLINA_CHIROL)\
**Post date:** [May 3, 2020, 6:52pm UTC](https://community.typesy.com/t/creating-a-new-profile/3951/3 "2020-05-03T18:52:35Z")

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Hi Laurence.

Thanks for your answer, but I’ve already managed to create the new profile.

Have a nice day.😊

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**Author:** ![Kerry](https://avatars.discourse-cdn.com/v4/letter/k/46a35a/32.png) [@Kerry](https://community.typesy.com/u/Kerry)\
**Post date:** [May 5, 2020, 6:35pm UTC](https://community.typesy.com/t/creating-a-new-profile/3951/4 "2020-05-05T18:35:22Z")

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Hi, @ANA_CAROLINA_CHIROL!

Happy to hear you got everything worked out. Don’t hesitate to reach out if you find yourself in need of any further instruction!

Regards,  
Typesy Team