Cancelling Subscription

Is anyone else with a free trial having trouble cancelling the subscription? I have submitted multiple tickets and used the chat option and have received no help.

Yes me too, let me know if you have success. My trial ends tomorrow and I really don’t want to pay when we aren’t using it.

I have sent 2 support requests and also 2 support requests through the chat and still no luck. All I get is automated responses that they will get back to me and they never have. I really wish there was a number I could call.

I sent a Facebook message to the Typesy page and they have responded and cancelled my free trial. I hope you have luck getting yours cancelled as well.


1 Like

I signed up with them yesterday 7.26.21 for the 7 day free trial and they charged me $17. I requested my subscription to be cancelled, but after reading all of your comments, I contacted my bank requested a refund and had a stop payment placed on them!!!