# Bought Typesy from Amazon

**URL:** <https://community.typesy.com/t/bought-typesy-from-amazon/1481>\
**Category:** How To Use Typesy\
**Created:** [April 6, 2020, 11:06am UTC](https://community.typesy.com/t/bought-typesy-from-amazon/1481 "2020-04-06T11:06:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![danielliuslewis](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@danielliuslewis](https://community.typesy.com/u/danielliuslewis)\
**Post date:** [April 6, 2020, 11:06am UTC](https://community.typesy.com/t/bought-typesy-from-amazon/1481/1 "2020-04-06T11:06:28Z")

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I bought Typesy from Amazon before, can you check it on your end? I have some questions regarding my account.

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**Author:** ![ABernales](https://avatars.discourse-cdn.com/v4/letter/a/13edae/32.png) [@ABernales](https://community.typesy.com/u/ABernales)\
**Post date:** [April 7, 2020, 3:44am UTC](https://community.typesy.com/t/bought-typesy-from-amazon/1481/2 "2020-04-07T03:44:25Z")

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Hi Daniellius,

I hope you are having a great day.

I’m afraid we don’t actually have access with our clients account as it will be against our privacy terms and conditions. Also, we don’t hold anything on how the customer will use the program ☹

Best Regards,  
Aidan Bernales  
Community Moderator at Typesy

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**Author:** ![Alex](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.typesy.com/alex/32/194_2.png) [@Alex](https://community.typesy.com/u/Alex)\
**Post date:** [June 11, 2020, 8:31pm UTC](https://community.typesy.com/t/bought-typesy-from-amazon/1481/3 "2020-06-11T20:31:32Z")

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Hi there, @danielliuslewis!

Have you tried logging into Typesy with your email? If it’s a case of not being able to remember your login credentials, you might be able to recover your password from the app.

Good luck!  
Regards,  
Alex (The Reimagined Classroom Teacher)