# Activation Code

**URL:** <https://community.typesy.com/t/activation-code/1492>\
**Category:** How To Use Typesy\
**Created:** [April 6, 2020, 11:06am UTC](https://community.typesy.com/t/activation-code/1492 "2020-04-06T11:06:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mahadsullivan](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@mahadsullivan](https://community.typesy.com/u/mahadsullivan)\
**Post date:** [April 6, 2020, 11:06am UTC](https://community.typesy.com/t/activation-code/1492/1 "2020-04-06T11:06:43Z")

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I can’t sign in using my activation code, please help.

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**Author:** ![ABernales](https://avatars.discourse-cdn.com/v4/letter/a/13edae/32.png) [@ABernales](https://community.typesy.com/u/ABernales)\
**Post date:** [April 7, 2020, 3:51am UTC](https://community.typesy.com/t/activation-code/1492/2 "2020-04-07T03:51:30Z")

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Hi Mahad,

I hope you are having a great day.

Because activation code is composed of letters and numbers, and is case sensitive, we recommend copying and pasting it to avoid error.

Thanks!

Best Regards,  
Aidan Bernales  
Community Moderator at Typesy

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**Author:** ![Alex](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.typesy.com/alex/32/194_2.png) [@Alex](https://community.typesy.com/u/Alex)\
**Post date:** [June 11, 2020, 8:38pm UTC](https://community.typesy.com/t/activation-code/1492/3 "2020-06-11T20:38:13Z")

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Hello, @mahadsullivan!

Were you able to sign in? Those case sensitive fields can be very picky sometimes. I’m hoping by now you’re in and well on your way to typing mastery!

Regards,  
Alex (The Reimagined Classroom Teacher)

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**Author:** ![Karen\_P](https://avatars.discourse-cdn.com/v4/letter/k/ed8c4c/32.png) [@Karen\_P](https://community.typesy.com/u/Karen_P)\
**Post date:** [February 13, 2021, 4:36pm UTC](https://community.typesy.com/t/activation-code/1492/4 "2021-02-13T16:36:35Z")

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Never received a code even though they keep asking me for one. Can’t log in anymore.  
Customer service is non-existent.